This Privacy Policy sets out the way that Malcove Distributors Limited  (‘Malcove Distributors Limited’, ’we’, ‘us’, or ‘our’) complies with the requirements of privacy laws, codes and regulations in New Zealand (Privacy Laws), and governs how we collect, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.

This Privacy Policy explains:  

 What information we may collect about you and how we store that information;
how we will use and store information we collect about you;
when we may use your details to contact you;
whether we will disclose your details to anyone else;
your choices regarding the personal information you provide to us; and
the use of cookies on this Website and how you can exercise your choices in relation to these cookies.

The information we collect:

We may collect information about you (such as your name, address, phone number, email address) through:

• contacting you directly;

• providing goods and services to you; and

• filling out the ‘Contact Us’ form on this Website. 

If you enter your contact details in our ‘Contact Us’ form (or any other online form), we may use this information to contact you even if you do not submit the form. We will only do this to see if we can help with any problems you may be experiencing with the form or our Website.

If you provide us with personal information about another person, you should obtain their consent to do so, having informed them of this privacy policy where appropriate.

We automatically collect certain non-personally identifiable information when you visit our website through cookies.

How we use this information:

Malcove Distributors Limited will use your personal information for a number of purposes including the following:

• in relation to any correspondence you have entered into with us;

• to provide any goods or services to you ;

• for internal administration purposes;

• for marketing purposes where you have specifically consented to receive marketing communications from us (see below);

• to provide you with information about our activities or online content you have agreed to receive;

• to personalise the way our content is presented to you; and

• to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different areas

We use non-personally identifiable information to analyse usage of this Website (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our site. Any data gathered will be shared, if appropriate, with any third parties who provide services to us or on our behalf.

Will I be contacted for marketing purposes?

 Malcove Distributors Limited will only contact you for marketing purposes where you have provided us with your consent to do so. You are able to opt out of receiving electronic marketing messages at any time by using the unsubscribe function contained in the relevant messages.

Sharing and disclosure of personal information

 Malcove Distributors Limited  will only use your information for the purposes for which it was obtained. We may share your personal information with any of the following: other entities within our company, legal tribunals and courts, and any of our third party service providers (including web services and cloud storage/hosting providers) where that disclosure is reasonably required to fulfil any purpose for which your personal information was collected.

We may also disclose personal information where:

• we are required to do so by law;

• you have expressly consented to the disclosure or the consent may be reasonably inferred from the circumstances; or

• we are otherwise permitted to do so under Privacy Laws

For the purposes set out above we may transfer personal information to parties located in other countries (some of which may not have an equivalent level of data protection laws as those in New Zealand). Before transferring any personal information to an overseas recipient, we take steps that are reasonable in the circumstances to ensure the overseas recipient complies with the principles contained in New Zealand privacy laws or is bound by a substantially similar privacy scheme unless you content to the disclosure or it is otherwise required or permitted by law.

Security of information

Malcove Distributors Limited holds personal information in accordance with Privacy Laws.

We are committed to keeping personal information secure. We will use all reasonable precautions to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

We cannot guarantee the privacy of personal information that you transmit over the internet or that may be collected in transit by others (including contractors who provide services to us).

How you can access or correct your personal information

 You have a right to request access to, and correction of, personal information we hold about you by contacting us with the details in the ‘Contact Us’ section on our Website. Your request will be dealt with in accordance with Privacy laws.

The accuracy of the information we hold about you is important. Please advise us if your personal information changes to help in ensuring that the information we hold is up to date, complete and relevant.

Cookies

Cookies are small text files on your device. They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to our website’s server.

We may use cookies on our Website to help us remember the information you enter, by passing a unique identification between your device and the website that identifies you. This means that as you use our Website we can relay any information you have entered earlier back to you at a later time.

Other cookies and authentication tokens may be used to help us tailor services or to deliver information to you that may be more relevant or interesting to you. We may use automated devices and applications to evaluate usage of our website. We use these tools to help us improve our Website’s performance and user experiences.

Where cookies hold any personal information, those cookies will be handled in accordance with this Privacy Policy.

If you choose to disable or block cookies, parts of our Website may not function as intended. Cookies can be disabled or blocked through your browser settings.

Changes to our Privacy Policy

We reserve the right to revise our Privacy Policy without advance notice. It can be reviewed periodically for changes.

Last Updated: 1 April 2026